After Sales Service Commitment of Huzhou Guoyuan Precision Machinery Co., Ltd
Thank you for purchasing the series of products from Huzhou Guoyuan Precision Machinery Co., Ltd. Our company would like to express our sincere gratitude to you! In order to protect your legitimate rights and interests and relieve your worries, Huzhou Guoyuan Precision Machinery Co., Ltd. makes the following warranty service commitment to you and provides you with the following services:
First.After sales service commitment
1.Strictly select solutions in accordance with national standards, contracts, and technical specifications, and comprehensively track, monitor, inspect, and ensure product quality during the process;
2.Establish user service technical files for after-sales tracking services;
3.Within one year from the date of purchase, the company will provide you with free on-site service. After the warranty period expires, lifelong maintenance will still be provided, and appropriate maintenance fees will be charged depending on the situation;
4.All products purchased and sold by our company are provided to users with product instructions, product certificates of conformity, packing lists, and relevant technical information.
5.The following situations require repair fees, including component costs, shipping costs, and repair costs. If a malfunction occurs after a two-year warranty period. Non product quality issues, faults caused by external influences or human damage. Products that have been disassembled and assembled by users without permission from the manufacturer.
Second、After sales service description
If customers find that the product cannot be used normally during the use of the product, they can immediately consult the after-sales service department of the marketing center, and provide a detailed explanation of the model, specifications, product serial number, usage environment, fault situation, purchase date, and service requirements of the used product. If the after-sales service department proposes a solution but still cannot solve it, it will be decided to send someone or take other measures.
Note: Our company reserves the right to make modifications and final explanations due to business needs!
If you have any questions or questions about our company's products, we will be happy to serve you. For more information, please call:
180 7296 5428/136 0681 4066